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German Customer Care - Retail
- Posted 25 April 2024
- Salary €35,000 - 38,000
- Location
- Job type Full Time
- Discipline Multilingual
- ReferenceKD25042401
- Contact NameKaren Dempsey
Job description
German Customer Care located in Dublin City Centre. Hybrid Model. Salary basic 35-40k plus Commission.
About Your New Employer
- This Company is a Luxury Retail Brand that everybody knows or should know!
- They have offices worldwide with their Irish office located in Dublin City.
- They are offering the Hybrid model
- They are a great company to work for with great people
About Your New German speaking Job
- You will be dealing with Clients via phone, emails, live chat, What’s App and Social Media
- You will be resolving issues from the beginning to the end in a polite, efficient and courteous manner
- Recording all information on the internal database
- Providing feedback to your Manager
- You will be identifying sales opportunities and upselling and cross selling
- Relationship Management and building new clients
- Administration
- Reporting
What Skills You Need for this Job
- Written and spoken fluent German
- Written and spoken advanced to fluent English
- Customer services or Client Services experience of at least 2 years within an office environment
- Sales experience within an office environment is a strong advantage
- You need to have worked to KPIs and be target driven
- Excellent communication skills
- SAP user is a strong advantage
What’s on Offer with this German Job
- This Job comes with a Basic salary of 35-40k with excellent benefits plus Commission
- Benefits include - Health & Dental Insurance, Contributory Pension Scheme, 27 days paid time off, 15 days paid sick leave, hybrid model.
What’s Next
- Please email me Karen Dempsey kdempsey@sigmar.ie and we can arrange a call
- Apply now by clicking the “Apply Now” button
Why Apply Through Sigmar?
- We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
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