Customer Services Specialist (Banking)-Dublin city

GGoghats231
  • Negotiable
  • Dublin City Centre, Republic of Ireland
  • Full Time

My client, a leading financial services company specialising in leasing and business finance are looking for a Customer Services Specialist for their growing team in Dublin city (hybrid).

Key Responsibilities

  • Processing a wide variety of tasks from daily customer queries to more complex tasks such as restructures, notations and handling the end of lease process.
  • Manual calculations of principal & interest, early repayment of finance 
  • Support the ongoing digitisation of tasks through our various customer and internal platforms.
  • Process asset management tasks within procedures.
  • Assist internal stakeholders with complex queries regarding existing and potential future contracts

Requirements for the role

  • At least one year's professional experience from the banking, insurance or financial services industry.
  • APA/QFA or interested in pursuing qualification in the future.
  • Effective communication and stakeholder engagement skills.
  • Excellent time management with ability to multitask and arrange priorities under pressure.
  • Ability to be flexible and adapt to changing needs of the business.

Base salary is €32-35K, benefits and bonus up to 10% and the opportunity to work with a well-established global and progressive organisation.

If you are interested in this role, please forward your CV today to Genevieve at ggomes@sigmar.ie for consideration. 

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Genevieve Gomes Senior Executive Recruitment Consultant, Financial Services

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